We monitor and comply with Microsoft's 99.9% SLA. With our tools we work to know of a server outage, dealing with it before there is an impact in a proactive manor.
Local Data Center Redundancy (three replicas in same Microsoft Data Center) by default. Geo Redundancy is an option if you feel more comfortable having your data distributed to additional data centers globally.
We monitor the standard vitality signs including CPU and Memory usages of the Azure based servers. This means that we are working to provide metrics for measuring the up-time of Microsoft for you but also to react and deal with issues proactively.
We provide Windows Defenders for all “back-end” server (e.g. NAV or Domain Controllers) and Sophos for “front-end” server (i.e. RDS/Terminal Server). Providing you peace of mind that your virtual equipment is protected.
Daily backup with 14 day retention policy for all Azure Virtual Machines. This is an important part of your package and provides protection from a ransomware scenario.