Customers are helping employees thrive with Human Resources
Discover how a connected HR solution can drive success for your people and your business.
Transform employee experiences
Empower employees to get the information they need—on their own—through easy-to-use self-service HR tools and Microsoft Teams.
Optimise HR programmes
Simplify benefits, compensation, leave and absence, certifications, training, and compliance programmes.
Increase organisational agility
Take action and adapt to changes faster with a scalable HR solution that grows with you and can easily connect with existing and partner systems.
Discover workforce insights
Drive better decisions by centralising your workforce data and using embedded analytics to uncover valuable insights.
Customers are transforming with Commerce
Unify back-office, in-store, e-commerce, and call center experiences to personalize customer engagement, increase employee productivity, and optimize store operations.
Engage across traditional and emerging channels
Give your customers or partners the option to purchase when, how, and where they want—on any device—by delivering a frictionless and consistent engagement across online and offline channels.
Build loyalty and exceed expectations
See a comprehensive view of your customers or partners on a unified commerce platform, respond to their needs across engagements, and foster lasting relationships.
Get everything to build and run digital commerce
Grow your business with a unified digital commerce solution that scales to meet your needs across business and consumer sales.
Enable AI-driven intelligent commerce
Infuse intelligence across your sales operations with AI capabilities that improve customer and partner experience, drive greater ROI, and optimize business practices.
Modernize retail store and streamline operations
Create personalized and friction-free retail commerce experiences through user-friendly applications powered by robust back-office operations.
Easily integrate with partner HR solutions
Connect with other best-of-breed HR solutions, including payroll, talent management, recruiting, and LinkedIn, to build an HCM ecosystem that best suits your needs.
Simplify HR administration
Reduce organisational complexity with HR administration that accurately reflects organisation structures, hierarchies, personnel records, and job descriptions.
Automate processes and workflows
Improve productivity and efficiency with automated processes, workflows, and task management.
Built-in security, privacy, and compliance
Drive business performance with the security, privacy, and compliance delivered by human capital management built on Microsoft Azure.
Do even more with Power Platform
Easily customise and extend Dynamics 365 Human Resources using the [Microsoft Power Platform](https://powerplatform.microsoft.com/), regardless of your level of technical expertise.
Visualise your HR data with Microsoft Power BI
Improve workforce planning with rich dashboards from [Power BI](https://powerbi.microsoft.com/), helping you centralise, analyse, and visualise all your human resources data from any device.
Take advantage of embedded analytics
Make decisions confidently using embedded analytics that track and analyse HR programmes.
Centralise data through Microsoft Dataverse
Reduce complexity by using Common Data Service to centralise data, integrating Human Resources with existing systems and partner applications.
Capture employee insights with Dynamics 365 Customer Voice
Create a more collaborative work environment by capturing employee sentiment using survey insights from Dynamics 365 Customer Voice.
Simplify leave and absence programmes
Easily create compliant and competitive programmes that meet changing global regulations.
Create flexible compensation plans
Develop compensation programmes based upon defined guidelines and easily adjust individually or in mass to automate company-wide rollouts.
Redefine employee benefits packages
Transform benefits administration with flexible, configurable, self-service enrolment tools that allow for life events, hierarchies, flexible credits, and auto-enrolment.
Connect to your existing payroll system
Deliver payroll, budgets, and tax filings by integrating with payroll providers like Ceridian Dayforce and using [Dynamics 365 Finance](https://dynamics.microsoft.com/finance/overview/) for comprehensive operating expenses tracking.
Improve recruitment with LinkedIn Talent Solutions
Find the right candidates by integrating with existing talent acquisition systems (TAS), like LinkedIn Talent Solutions to manage your end-to-end recruiting experience.
Better serve employees with Microsoft Teams
Works seamlessly with Microsoft Teams to allow employees to easily view time-off balances and submit leave requests.
Centralise employee profiles
Foster employee connections with rich employee profiles that include career accomplishments, skills, certifications, and interests.
Empower employees with self-service tools
Get your people the information they need with easy access to employee profiles, training, performance tracking, goal setting, and time-off requests.
Enable managers with the right tools
Improve manager success and help them complete HR tasks faster with easy team performance and feedback tracking, as well as business process automation for routine tasks.
Accelerate employee development
Help employees grow with training and certification tracking.