Turn order fulfillment into a competitive advantage
Optimize and automate order fulfillment, proactively mitigate disruptions, and adapt quickly to changing business models.
Automate and optimize fulfillment
Use rule-based fulfillment orchestration, with real-time inventory and AI, to optimize order flows with effective exception handling.
Manage the entire order lifecycle
Gain real-time insights into every order, from intake to delivery, using customizable integrated dashboards.
Adapt quickly to changing business models
Easily model and automate responses to fulfillment constraints using the embedded drag-and-drop policy designer to configure order flows.
Get up and running quickly
Scale order management using pre-built connectors to enterprise resource planning (ERP), order intake, fulfillment, and delivery partners.
Enhance your customers' experience
Create an intelligent and resilient supply chain
Build an adaptable supply chain that automatically reacts to challenges using real-time visibility, agile planning, and business continuity.
Plan with confidence and agility
Predict demand using AI and make inventory decisions with priority-based supply planning in near-real time, eliminating stockouts and overstocking.
Procure with strategy and cost efficiency
Streamline procurement processes and improve cost management by using vendor collaboration portals and linking to vendor catalogs.
Manufacture with innovation and sustainability
Build agile manufacturing processes using the Internet of Things (IoT) and mixed reality while working with your existing manufacturing execution systems.
Deliver with consistency and expediency
Expedite delivery times by optimizing inventory, automating warehousing operations, and increasing throughput.
Operate with precision and foresight
Optimize fulfillment through rules-based order orchestration
Take advantage of a single solution, with real-time inventory and AI, that supports the requirements of a complex order environment and connects with systems and apps.
Access real-time data through an intelligent fulfillment engine
Centrally manage orders from capture to fulfillment on a modern and flexible platform.
Model and automate responses to order-fulfillment constraints
Free yourself from the one-size-fits-all order journey. Customize as many order flows as you need to meet the unique requirements of your business.
Increase revenue and reduce costs with returns
Manage customer returns with real-time insights to help you orchestrate journeys while also minimizing reshelving costs and reducing return rates
Increase on-time and in-full order fulfillment
Drive customer satisfaction by providing greater flexibility, improved transparency, and on-time, in-full order fulfillment.
Meet customers where they are with omnichannel fulfillment
Give customers the fulfillment flexibility they want, including home delivery, buy in store, buy online/pick up in store, and curbside pickup.
Enhance customers’ loyalty sustainably
Use reverse logistics to build customer loyalty and encourage repeat purchases. Maximize profit margins with self-service, no-box product returns.
Provide real-time inventory and order status
Improve the buying experience by giving customers greater visibility into inventory availability and order status, from purchase to delivery.
Use an intelligent solution to automate the entire lifecycle
Gain real-time insights into every order, from intake to fulfillment, using customizable integrated dashboards.
Proactively address constraints using actionable insights
Use advanced AI and machine learning algorithms to identify fulfillment constraints quickly. Improve demand planning and delivery times while maximizing revenue.
Optimize stock levels
Access a single global view of your inventory positions across all legal entities in real-time to ensure that the right products are available at the right place and the right time.
Handle returns with ease
Streamline returns management and enable flexible return scenarios to give customers the best-in-class customer experience.
Extend your business with out-of-the-box connectors
Get access to an ecosystem of trusted partners with specialized technology services for order source, tax compliance, logistics, and other services.
Scale quickly for peak order volumes
Capitalize on seasonal demands and organic growth using prebuilt connectors to add order intake, fulfillment, and other specialized logistics services.
Maximize your existing investments
Use Intelligent Order Management with your current enterprise systems for easy onboarding and configuration, and seamlessly synchronize data using Microsoft Dataverse.
Deploy without dependencies
Seamlessly work with Dynamics 365 and other business applications to automate and optimize order fulfillment.
Get a low-code/no-code easy-to-use interface
Easily model and automate the response to fulfillment constraints using the embedded policy designer to configure order flows instead of coding.
Use collaboration to manage supply chain risks
Overcome risks and disruptions by providing supply chain teams with the best-in-class collaboration tools they need to respond to unexpected changes in market and consumer behavior.
Proactively respond to disruptions and constraints
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Give your supply chain team the autonomy to respond to changing requirements with easy-to-use journey orchestration–designer tools to modify the order journey.
Keep pace with the continuing evolution of e-commerce
Enable nimble operations to capitalize on new opportunities faster using an adaptable platform that can accept orders from anywhere.
Rapidly design and build order flows
Accelerate deployment with a visual and easy-to-use low-code/no-code interface that lets business users quickly change
order-management rules across multiple channels as needs evolve.