Overview


 

Flexible Equipment Management Software That Streamlines Service Delivery

ODT Service is an equipment service management software, and a fully integrated app built for Dynamics 365 Business Central that handles repairs and manages ongoing planned maintenance. It is the ideal solution for equipment rental and oilfield service companies, with essential functionality including service unit tracking, service templates, service checklists, service quotes, and internal/external service ticketing.
 ODT Service extends the power of Microsoft’s powerful and flexible jobs module by adding its advanced service capabilities to the Business Manager and Order Processor role centers, which provides you with a service-focused interface that works from one database.

 

Highly Configurable Equipment Servicing for Business Central

Schedule maintenance, track equipment, create detailed maintenance templates by equipment type, manage service budgets, and integrate to timesheets with ODT Service app. Easy to use and quick to deploy, ODT Service is designed to simplify and streamline the way service companies handle internal and external equipment servicing in Business Central

 

Key Product Features in ODT Service

 

Service Tickets

Service Tickets

Create and modify service work in a simple work order format.

 
Flexible Service Templates

Flexible Service Templates

Create multi-level service templates by equipment type.

 
Budgeted Costs

Budgeted Costs

Compare actual costs to budgeted template costs.

 
 Equipment Tracking

Equipment Tracking

Complete service history for all service units with links to service tickets.

 Planned Maintenance

Planned Maintenance

Manage maintenance plans with configurable interval types.

 Connected to Rentals

Connected to Rentals

The service app can optionally be connected to the ODT Rental App.


Supported Editions:

This app supports the Essential and Premium editions of Dynamics 365 Business Central

Supported Countries:

Canada, United States 

Supported Languages:

English (United States, Canada) and French (Canada)









Features


Support


Support Options

Phone Support: +1-855-411-1261
Knowledge base URL: Open in a new window